These Terms and Conditions govern your use of our website and services.

1. General

By accessing or using our website, you agree to be bound by these Terms and Conditions.

2. Payments

All payments are processed through iPay88, a third-party payment gateway.

We are not responsible for:

  • Payment processing delays
  • Errors caused by iPay88 or financial institutions
  • Transaction failures beyond our control

3. User Responsibilities

You agree that:

  • All information provided is accurate and complete
  • You are authorized to use the selected payment method
  • You will not engage in fraudulent activities

4. Pricing and Availability

All prices are subject to change without prior notice. We reserve the right to modify or discontinue products or services at any time.

5. Refund and Cancellation Policy

[Refund Policy]

Refunds, if applicable, will be processed via the original payment method and may be subject to processing time by iPay88 and banks.

6. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use of our website
  • Payment gateway failures
  • Unauthorized transactions beyond our control

7. Intellectual Property

All content on this website is the property of GloLab+ Customer Support and may not be used without permission.

8. Governing Law

These Terms and Conditions are governed by the laws of Malaysia.

9. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

10. Contact Information

For any inquiries, please contact:

GloLab+ Customer Support
WhatsApp: +6018-2321978
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (MYT)
Address: Block F-5-07, Neo Damansara, Jalan PJU 8/1,
Damansara Perdana, 47820 Petaling Jaya, Selangor